National Clinical Advisor

Employer: Care UK
Closing Date: 20th July

After completion of training - £19.42 - £22.08 per hour (£38,000 - £44,200 pro-rata, dependant on shifts worked)

Are you a Nurse or Paramedic who is passionate about making a different to patients? Are you looking for a role with less physical demands and flexible hours? Then look no further, as Care UK have a job for you!

Care UK are looking for 111 Clinical Advisors to join our busy 111 call centres based in Dorking, Southall, Ipswich and Bristol.

NHS 111 is a 24/7 service, operating 365 days a year so that patients can get help and advice any time of year. It is primarily a non-emergency service and provides advice to the most appropriate urgent care service that patients require.

Working with NHS 111 is a demanding but highly rewarding career where you’ll realise you’re making a difference to patients who use the service every day. If you’re ambitious by nature, then we’ve got ample opportunity for career progression.

About The Job

As a 111 Clinical Advisor, you’ll be seen as an integral member of the team, supporting the Health Advisors within the contact centre.

Calls will be directed to you when patients require clinical advice. By using a combination of your clinical expertise and our NHS Pathways software, you’ll ensure the patient receives the most suitable treatment tailored to their needs. Treatment can range from self-care and advice to referring patients to other services such as OOH appointments or other members of our multi-disciplinary team.

Full and paid training will be offered so that you can use the NHS Pathways system, should you not already be Pathways trained.

While we are a non-urgent service, some calls can be emotional, distressing or life-threatening, and there will be times when 999 services (such as an ambulance) may need to be dispatched.

As our call centres are open 24 hours, we have numerous shift patterns available, ranging from 16 – 38.5 hours per week. These patterns are on a 2-8 week rota and include daytime, evenings, nights and weekend working so we should be able to offer you something that fits in with your lifestyle.

Our call centres are located in:

  • Stoke Gifford
  • Ipswich
  • Dorking
  • Southall

Pay Rates & Benefits

  • During training - £17.49 per hour
  • After completion of training - £19.42 - £22.08 per hour (£38,000 - £44,200 pro-rata, dependant on shifts worked)

In addition to the above pay rates, we also offer:

  • Further pay enhancements for some of our busier shifts *T&Cs apply
  • 33 days annual leave (pro-rata, including bank holidays)
  • Company Pension Scheme
  • 2x Life Assurance
  • Contribution towards Eye test and Glasses
  • Cycle to work scheme – offering discounts rates and payment plans of bicycles and equipment
  • Care UK perks –offering you discounts and cash back with large retailers
  • Annual employee recognition award ceremony
  • Career development opportunities
  • Access to our bespoke e-learning system

If you’re already Pathways trained, then we can also offer a bonus of £500 upon completion of your probationary period!

Click here for more information.